Staff Software Engineer

Zendesk

Krakow, Poland

We’re looking for a Staff Software Engineer to help take Zendesk products to the next level. Explore is a reporting and analytics application that provides analytics for Zendesk data. You’ll have the skills, experience, wisdom, patience, and determination to work with the team to meet our customer's needs.

What you get to do every day

Work collaboratively with a small, focused and self-organising team to deliver positive outcomes for our many customers.
Work on a large scope of performance projects: analytics queries executor, performance/benchmarking tooling for analytics and AWS Aurora PostgreSQL.
Ship your code to production continuously and improve the experience of Zendesk customers.
To gain an in-depth understanding of analytics core product and architecture, and acts as an ambassador for software solutions offering support and mentorship to colleagues.

What you bring to the role

8+ years of professional experience.
Prior experience with building analytics software.
Advanced working SQL knowledge and experience with relational database management systems, ideally PostgreSQL.
Strong engineering, architecture experience and extensive knowledge in designing infrastructure for microservices.
Professional knowledge and experience of commonly used technologies like Docker, SQL and best practices.
Experienced in ensuring observability to capture business centric metrics for high throughput applications and underlying infrastructure, this way allowing us to upheld our reliability posture.
An ability to mentor other engineers, host knowledge-sharing sessions and act as an advocate for best tech practices.
An agile mindset with ability to collaborate with cross-functional teams.
Experience with AWS.

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