The Site Manager function is a both a technical and managerial/administrative position in IT, and requires a broad knowledge of the IT function. This role leads the IT support function at an Administrative office or a Manufacturing facility. The position reports to an IT director.
Responsible for direct IT support at 2 facilities (1 manufacturing/R&D facility in Dublin and Headquarters facility in London). Also responsible for remote support for field based personnel and remote offices in Europe. Coordinate ISO:27000 activities at the Dublin location in regard to audits and following up of findings. Responsible for each site’s information technology functions including technology implementation, support, and problem resolution. Collaborate with site leadership to ensure alignment of information technology with business needs and communicate needs to Corporate IT. Develop or contribute to the development of capital project requests to fund the implementation of technology solutions. Support IT security objectives regarding the confidentiality, integrity, and availability of systems and data. Develop plans to ensure the continuity of critical site IT systems and minimize information loss in the event of a disaster. Represent Corporate IT for implementation and support of Applications and Technology. Ensure the sites are compliant with all corporate IT technology standards, policies, and procedures. Work with third party suppliers - tenders, contracts and SLAs - to ensure business requirements are met and continuity of services.
Participate in staff meetings and team meetings as required. Develop understanding of general industry usage of supported technologies. Develop basic understanding of business processes and business dependencies on supported technologies. Develop relationships within I/S and with supported customers to improve collaboration and teamwork necessary to accomplish organizational objectives. Participate in a development planning process, where employee career goals are defined & understood and development activities are incorporated into the employee objectives. Other duties as assigned with or without accommodation.