Senior IT Engineer

Senior IT Engineer

Veeva

Barcelona, Spain

The Role

We are currently seeking a Senior IT Engineer based in Barcelona who is capable of spearheading IT technical solutions and providing a variety of IT support for our offices in Europe. The eligible candidate must be resourceful, technical, cool under fire, and love to work in a fast-paced, multinational environment. You must have a sense of autonomy and job ownership.

We are looking for someone with a high level of service focus and customer first mentality who wants to grow their career alongside the rest of the business in the region.

What You'll Do

  • Design, performing maintenance, and enhancement of IT infrastructure in the Europe region;
  • Interact with internal clients to help resolving all levels of IT-related issues and provides answers in a timely manner;
  • Build and maintain vendor relationships and manage the purchase of hardware and software products, and ensures that company assets are maintained responsibly;
  • Manage and deploy corporate PCs/Macs:
    • New hardware configuration;
    • Machine image maintenance;
    • Diagnosis and repair;
    • Coordinate warranty repairs.
  • Manage VOIP phone system and distribution of equipment;
  • Inventory and maintain IT asset data (serial numbers, software keys, locations, etc.);
  • Shipping, recycling, and disposal of computers, peripherals;
  • Assist in the management of hosted IT applications (Google G Suite, Egnyte, Zoom, etc.);
  • General IT routine tasks including:
    • IT account management for on-/off-boarding of employees;
    • diagnosing and repairing end-user IT devices;
    • IT ticket management;
    • resolving escalated technical IT matters.

Requirements

  • Eligibility of employment in the Schengen area (no VISA sponsorships);
  • Excellent verbal and interpersonal skills in English;
  • Four-year degree in Computer Science/Information Technology or related discipline, or minimum 4 years of professional experience in desktop support, IT infrastructure engineering, or similar IT roles;
  • Able to travel cross region (>10% travel time expected).

Nice to Have

  • Professional experience in supporting MS Windows 10 and/or Mac OS;
  • Basic networking knowledge and experience (+ CCNA level);
  • Knowledge with general IT security controls and best practices;
  • Experience documenting IT applications and training users;
  • Cisco Meraki operational experience;
  • Previous experience managing/mentoring colleagues;
  • Previous working in a global organization across multiple regions & timezones;
  • Nice to Have-Certificate(s):
    • CCNA, CCNP;
    • CMNO;
    • MCSE.

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© EuroJobsites 2019

EuroJobsites is a UK registered company number: 4694396 VAT number: GB 880 9055 04

Registered address: EuroJobsites Ltd, Unit 8, Kingsmill Business Park, Kingston Upon Thames, London, KT1 3GZ, United Kingdom

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