Functional and Technical knowledge for Oracle's core Cloud Apps such as: Subscription Plan Management (SPM), Customer Lifecycle Management (CLM) and Cloud Product Master (CPM) applications.
Able to interact with the business, Development, Solutions team and provide level 1, and 2 production engineering support for related incidents/service requests.
Strong coordination and collaboration with Application Development and Solution for root cause corrective actions (RCA).
Able to provide the product improvements by analyzing the system and provide user experience based on the inputs got from business users.
Monitoring the application's major jobs and overall health check for production stability.
Generate various analytical reports and submit inferences, recommendations with Development and Solutions team.
Communicating the outage and high priority issues to the business unit and business users.
Participate on the solution review meetings and understand the new functionalities.
Qualifications and Skills:
Bachelor’s degree Tech in Computer science/Information science/information Technology.
+5 years of Enterprise application development and support experience.
Knowledge on the Billing solution application is a plus.
Strong interpersonal and analytical skills.
Experience in Java, PL/SQL and SQL is required.
React and other latest Dev apps is +++.
Data Modelling and Understanding the schema objects.
Good communication and having aspiration to learn.
Detailed Description and Job Requirements:
Analyze, design develop, troubleshoot and debug software programs for commercial or end user applications. Writes code, completes programming and performs testing and debugging of applications.
As a member of the software engineering division, you will perform high-level design based on provided external specifications. Specify, design and implement minor changes to existing software architecture. Build highly complex enhancements and resolve complex bugs. Build and execute unit tests and unit plans. Review integration and regression test plans created by QA. Communicate with QA and porting engineering as necessary to discuss minor changes to product functionality and to ensure quality and consistency across specific products.
Duties and tasks are varied and complex needing independent judgment. Fully competent in own area of expertise. May have project lead role and or supervise lower level personnel. BS or MS degree or equivalent experience relevant to functional area. 4 years of software engineering or related experience.