Infrastructure Manager

Infrastructure Manager

Kyowa Kirin International

Galashiels, United Kingdom

This role requires a highly motivated and focused individual, who is capable of lateral thinking and delivering scalable, robust, secure and recoverable infrastructure across the EMEA region. Taking a hands-on approach and leading by example and recognised as a subject matter expert in a range of infrastructure technologies. This person will provide leadership and development for a small infrastructure team covering networking, Active Directory, Linux, telecoms and other infrastructure technology areas as required

Key responsibilities:

  • Provide management and guidance across EMEA infrastructure activities;
  • Subject Matter Expert in physical and cloud infrastructure;
  • Ensure infrastructure is maintained to agreed service levels;
  • Ensure that the Infrastructure team is aligned to the business;
  • Provide budget management for assigned roles and responsibilities;
  • Design, plan, lead and manage infrastructure projects and initiatives;
  • Work with internal and external customers, external partners and suppliers to determine most effective infrastructure solutions;
  • Implement and monitor appropriate security procedures ensuring all infrastructure systems meet minimum requirements as required by the security team;
  • Ensure change control and other regulatory processes are followed at all times;
  • Ensure that business continuity and DR provision is implemented, maintained and fully documented;
  • Maintain appropriate levels of documentation to meet the business and regulatory requirements;
  • Provide management of skills training and education for direct reports;
  • Work closely with the support team(s) to ensure the highest levels of support are delivered to the business;
  • Manage third party infrastructure service providers in line with the agreed contracts and business requirements;
  • Develop and monitor appropriate metrics/KPIs to detect, correct and prevent infrastructure performance/capacity issues;
  • Maintain a high level of current knowledge regarding systems, technology and telecommunications;
  • Provide out of hours emergency support/management as required;
  • Performs other duties as assigned.

Position Requirements:

To be successful in this position you will require the following:

  • Educated to degree level, preferably in a computer science, engineering or business-related subject;
  • Good interpersonal skills and ability to communicate at all levels;
  • Flexibility to the needs of a fast-moving business environment;
  • Experience of Infrastructure management, preferably in a regulated environment;
  • Experience of working with an international support team;
  • Ability to provide strong change management and procedural controls;
  • Ability to learn new skills and improve knowledge;
  • Customer focused, with ability to translate technology into business requirements;
  • Practical experience of managing information security;
  • Experience of working in a highly-regulated environment.

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© EuroJobsites 2019

EuroJobsites is a UK registered company number: 4694396 VAT number: GB 880 9055 04

Registered address: EuroJobsites Ltd, Unit 8, Kingsmill Business Park, Kingston Upon Thames, London, KT1 3GZ, United Kingdom

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