Supports IT aspects of projects to define and develop business capabilities and services through the provision of robust IT solutions. With appropriate guidance, performs designed research and analysis typically focused on projects relating to more than one business unit. Focuses on developing a knowledge of business processes and the IT environment within the assigned function/functions.
Business & IT knowledge - Develops understanding of the general concepts relating to current IT methodologies, technologies and standards and how these are applied within FedEx. Develops a good understanding of the requirements and key processes within assigned function/s.
Participates in the process to evaluate and define less complex business/IT concepts. With appropriate guidance, focuses on developing a thorough understanding of the concept, advising on a realistic solution based on requirements, technology and constraints. May conduct defined research and/or benchmarking of options.
Produces a draft statement of work accurately capturing the proposed solution, and presents and explains to the Manager.
Participates in the critical and detailed process to develop accurate and realistic business requirements for less complex situations. With appropriate guidance, creates accurate and detailed analysis of defined criteria. Produces draft documentation that meets established standards.
Participates in the process to translate the business requirements into an effective IT solution (software specifications, architecture, interfaces etc). With appropriate guidance performs defined research of less complex areas, with business users and develops the detailed documentation (software specifications, architecture, interfaces etc.).