Senior Business Analyst

Senior Business Analyst

TNT

Brussels/Hoofddorp

Description

Job Purpose Statement:

Supports IT aspects of projects to define and develop business capabilities and services through the provision of robust IT solutions. With appropriate guidance, performs designed research and analysis typically focused on projects relating to more than one business unit. Focuses on developing a knowledge of business processes and the IT environment within the assigned function/functions.

Key Accountabilities:

Business & IT knowledge - Develops understanding of the general concepts relating to current IT methodologies, technologies and standards and how these are applied within FedEx. Develops a good understanding of the requirements and key processes within assigned function/s.

Development of concepts:

Participates in the process to evaluate and define less complex business/IT concepts. With appropriate guidance, focuses on developing a thorough understanding of the concept, advising on a realistic solution based on requirements, technology and constraints. May conduct defined research and/or benchmarking of options.

Produces a draft statement of work accurately capturing the proposed solution, and presents and explains to the Manager.

Defining business requirements:

Participates in the critical and detailed process to develop accurate and realistic business requirements for less complex situations. With appropriate guidance, creates accurate and detailed analysis of defined criteria. Produces draft documentation that meets established standards.

Solutions development:

Participates in the process to translate the business requirements into an effective IT solution (software specifications, architecture, interfaces etc). With appropriate guidance performs defined research of less complex areas, with business users and develops the detailed documentation (software specifications, architecture, interfaces etc.).

Preferred profile

  • Good understanding of the Customer Service domain;
  • You are familiar with Agile development;
  • Excellent verbal and written English communication skills;
  • Demonstrated ability to work successfully on large projects;
  • Excellent presentation skills;
  • Good judgment & reasoning skills with experience of developing business focused solutions to complex issues;
  • Teamwork-focused/collaborative work style;
  • Self-starter who is willing to work with colleagues in a distributed environment to get the task done;
  • Ability to work under tight deadlines and handle multiple/detail-oriented tasks.

Level of education:

  • Bachelor`s Degree.

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© EuroJobsites 2019

EuroJobsites is a UK registered company number: 4694396 VAT number: GB 880 9055 04

Registered address: EuroJobsites Ltd, Unit 8, Kingsmill Business Park, Kingston Upon Thames, London, KT1 3GZ, United Kingdom

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